Terms an Conditions

Terms & Conditions

Welcome to Jaitraa Consultancy Pvt Ltd. By accessing our website and using our services, you agree to comply with the following Terms & Conditions. Please read them carefully before engaging with our business.

1. Company Overview

Jaitraa Consultancy Pvt Ltd is an export and trading company specializing in supplying premium-quality Indian products to international markets including eco-friendly products, agricultural commodities, textiles, lifestyle products, and luxury interiors.

2. Acceptance of Terms

By accessing this website, submitting inquiries, or placing orders, you agree to be legally bound by these Terms & Conditions along with our Privacy Policy and other applicable policies.

3. Product Information

We make every effort to provide accurate product descriptions, specifications, and images. However:

  • Product appearance, packaging, and colors may slightly vary.
  • Product availability may change without prior notice.
  • Customized products may differ based on client requirements.

We reserve the right to modify or discontinue products at any time.

4. Orders & Pricing

  • All orders are subject to availability and confirmation.
  • Prices may vary depending on product quantity, customization, shipping destination, and market conditions.
  • Bulk and international export orders may require advance payment.
  • Orders will be processed only after payment confirmation unless otherwise agreed.

5. Shipping & Delivery

We aim to ensure safe and timely delivery worldwide. However:

  • Delivery timelines may vary based on customs clearance and logistics operations.
  • We are not responsible for delays caused by shipping carriers, customs authorities, natural disasters, or unforeseen circumstances.
  • Import duties, taxes, and local charges in the destination country are the responsibility of the customer unless otherwise agreed.

6. International Trade Compliance

Customers are responsible for ensuring that ordered products comply with their country’s import regulations and legal requirements.

Jaitraa Consultancy Pvt Ltd shall not be held responsible for customs restrictions, import rejections, or regulatory issues in the destination country.

7. Intellectual Property Rights

All website content including logos, text, graphics, images, product designs, and branding materials are the intellectual property of Jaitraa Consultancy Pvt Ltd and may not be copied or reproduced without written permission.

8. Limitation of Liability

We shall not be liable for:

  • Any indirect or consequential damages
  • Loss of business or profits
  • Delays caused by third-party logistics services
  • Misuse of products after delivery

Our liability is limited only to the value of the products purchased from us.

9. Cancellation & Refund Policy

  • Order cancellation requests are subject to approval.
  • Customized and bulk export orders may not be eligible for cancellation or refund.
  • Approved refunds will be processed within a reasonable timeframe through the original payment method.

10. Privacy & Confidentiality

Customer information shared with us is kept secure and used only for order processing, communication, and support purposes.

We do not sell or share customer data with unauthorized third parties.

11. Changes to Terms

Jaitraa Consultancy Pvt Ltd reserves the right to modify these Terms & Conditions at any time without prior notice.

12. Contact Information

For inquiries regarding these Terms & Conditions, please contact us:

Email: info.jaitraaexports@gmail.com
Phone: +91 99668 12481, +91 96529 18705